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NexalOne — Michigan's Trusted IT & AI Partner

NexalOne

AI-Powered Automation & Managed IT. All-in-One.

NexalOne delivers enterprise-grade AI automation, managed IT services, structured cabling, surveillance & access control — your Michigan MSP for everything. Book a free consultation and see how we transform your business technology.

Trusted by businesses across Michigan

RetailHealthcareRestaurantsLegalFinance
IT technician managing network infrastructure with security overlay
Enterprise IT Infrastructure — Managed & Secured
Network operations center with AI-powered monitoring
AI-Powered Network Operations & Monitoring
Structured cabling and server rack installation
Professional Structured Cabling & Installation
Technology working for your business
Technology Should Work for You — Not Against You
Business growth through secure technology solutions
Empowering Business Growth Through Secure Technology
99.9%
Uptime Guaranteed
15 min
Avg. Response Time
24/7
Monitoring & Support
100+
Businesses Supported
AI-Powered Automation Metro Detroit's IT Partner 24/7 Live Support No Long-Term Contracts Required Enterprise Security for SMBs Structured Cabling Experts Surveillance & Access Control Free Discovery Consultation Serving Michigan Nationwide AI-Powered Automation Metro Detroit's IT Partner 24/7 Live Support No Long-Term Contracts Required Enterprise Security for SMBs Structured Cabling Experts Surveillance & Access Control Free Discovery Consultation Serving Michigan Nationwide

Managed IT & AI Services
Built for Michigan Businesses

From AI automation to physical infrastructure — one partner handles it all.

🤖

AI Automation

Automate repetitive tasks with intelligent workflows — from restaurant call answering to AI reception agents — reducing labor costs and improving customer experience around the clock.

Book a Demo
🖥️

Managed IT Services (MSP)

Full-service IT management for your business — device management, patch updates, endpoint security, and proactive maintenance so your team stays productive.

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🌐

Website Development

Modern, high-performance websites designed to convert. From brochure sites to full web applications — hosted and maintained by our team so you never have to worry.

Get a Quote
🛠️

24/7 IT Support

Issues don't wait for business hours — neither do we. Our technicians are available around the clock to resolve problems remotely or on-site, fast.

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🔧

Hardware & Network Support

Procurement, setup, and maintenance of all business hardware — workstations, servers, switches, and routers — with enterprise-grade network configurations.

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Structured Cabling

Professional low-voltage cabling installations for offices of any size — Cat6/Cat6A data runs, patch panels, cable management, and full documentation.

Get a Quote
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WiFi Heatmap & Design

We design, survey, and optimize wireless networks using professional heatmap analysis — eliminating dead zones and ensuring consistent coverage across your facility.

Get a Quote
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Surveillance Installation & Monitoring

IP camera systems, NVR/DVR setup, remote access, and optional 24/7 monitoring — protecting your people, property, and assets with modern security infrastructure.

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Access Control Systems

Keycard, fob, and biometric access control installation for offices, server rooms, and restricted areas — fully integrated with your security ecosystem.

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Cybersecurity & Compliance
Built for Every Threat

Enterprise-grade offensive and defensive security, compliance readiness, and forensic capabilities — protecting your business at every layer.

⚔️ Offensive Security & Testing
🔴

Red Teaming & Pentesting

Advanced adversary simulation exercises that test your entire security posture — people, processes, and technology — using real threat-actor tactics and techniques. Delivered via vetted third-party specialists, fully coordinated and managed by NexalOne on your behalf.

Get a Quote
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Vulnerability Audit & Patching

Comprehensive scanning and manual review of your environment to identify security gaps, followed by prioritized remediation and patch deployment.

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Application Security

SAST, DAST, and manual code review to identify and remediate vulnerabilities in your web, mobile, and enterprise applications before they reach production.

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🛰️ Detection, Response & Recovery
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Managed Detection & Response (MDR)

24/7 threat detection, investigation, and active response by our security analysts — stopping breaches in real time before they escalate into incidents.

Get Started
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Forensic Data Recovery

Post-incident forensic investigation and data recovery — preserving chain of custody, reconstructing attack timelines, and recovering critical business data.

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Digital & Network Forensics

In-depth analysis of network traffic, logs, and digital artifacts to identify the source, scope, and impact of security incidents for legal and business purposes.

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📊 Risk & Vulnerability Management
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Vulnerability Management

Continuous identification, classification, prioritization, and remediation of vulnerabilities across your entire attack surface — keeping risk measurably low.

Get Started
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Supply Chain Security

Assessment and hardening of your third-party software, vendor access, and open-source dependencies to eliminate supply chain attack vectors before they're weaponized.

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☁️

Cloud Security (AWS, Azure & GCP)

Full security assessment, architecture review, and hardening of your cloud environments — IAM policies, misconfiguration remediation, and continuous cloud posture management.

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💻

CIS Endpoint, Server & Cloud Hardening

CIS Benchmark-aligned hardening of endpoints, servers, SaaS platforms, and cloud workloads — reducing your attack surface and meeting industry baseline security standards.

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📋 Compliance & Frameworks
NIST 800-53

Our security program is aligned to NIST SP 800-53 — one of the most comprehensive federal security control frameworks. We apply these controls to protect your systems, data, and operations at every layer.

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HIPAA

HIPAA Security Rule and Privacy Rule compliance programs — risk assessments, technical safeguards, workforce training, and Business Associate Agreement support for healthcare businesses.

Get Compliant

Not sure where to start?

Book a free security discovery call — we'll assess your current posture and recommend the right services for your risk profile.

Get a Free Security Assessment

Why Businesses Trust Us

We're not just a vendor — we're a technology partner invested in your growth.

Fast Response Time

Issues resolved in minutes, not days. Our SLA ensures you're never left waiting when something goes wrong.

👁️

24/7 Monitoring

We catch problems before you notice them — proactive monitoring means fewer disruptions to your business.

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AI-Powered Efficiency

Smart automation works around the clock, reducing manual work and cutting operational costs significantly.

🏢

One Provider for Everything

No more juggling multiple vendors. From cables to cloud — we handle everything under one roof.

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Reliable & Secure

Enterprise-grade security practices for businesses of all sizes — firewalls, endpoint protection, and compliance support.

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Scalable as You Grow

Our solutions grow with your business — add services, devices, and automations without switching providers.


How It Works

A simple, proven path from assessment to full managed operations.

01

Consultation

We assess your current tech stack, pain points, and business goals to create a custom plan tailored exactly to your needs.

02

Setup & Integration

Our team deploys solutions, migrates data, and integrates systems with zero downtime — keeping your operations running throughout.

03

Ongoing Support & Optimization

Continuous monitoring, regular optimization, and 24/7 support to keep everything running perfectly as your business evolves.


Simple, Transparent Pricing

Choose the plan that fits your business. All plans include onboarding and setup.

Starter
For small businesses getting started
$499/mo
  • Basic IT support (business hours)
  • Email & endpoint security
  • Up to 10 devices managed
  • Monthly system health report
  • Remote troubleshooting
Get Started
Enterprise
Full-scale IT & AI transformation
Custom
  • Unlimited 24/7 support
  • Unlimited AI automations
  • Unlimited devices managed
  • Dedicated account manager
  • Custom integrations & development
  • On-site support available
  • SLA-backed guarantees
  • Compliance & audit support
Contact Us

What Our Clients Say

We let our work speak for itself. Read honest feedback from real clients on Google.

Google Reviews

Happy with our service?

Your experience matters. Leave us a Google review and help other Michigan businesses find the IT partner they can trust.

Leave Us a Google Review

Now on YouTube

Watch Our Latest
Videos & Podcast

Get free IT tips, AI automation walkthroughs, cybersecurity advice, and behind-the-scenes content — made for Michigan businesses. Subscribe to stay ahead of the curve.

Visit Our Channel

Frequently Asked Questions

Everything you need to know before getting started with NexalOne.

What types of businesses do you work with?
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We work primarily with small to medium-sized businesses (SMBs) across a wide range of industries — including restaurants, medical practices, law firms, retail stores, and professional services companies. If you have technology needs, we can help.

How quickly can you respond to IT issues?
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Our average response time is under 15 minutes for critical issues. Professional and Enterprise plan clients receive priority response with guaranteed SLA times. For non-critical issues, we aim to respond within 1 hour during business hours and within 2 hours outside.

What is AI automation and how can it help my business?
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AI automation uses intelligent software to handle repetitive tasks automatically — such as answering phone calls, scheduling appointments, routing customer inquiries, or processing routine data. This reduces labor costs, eliminates human error, and keeps your operations running 24/7 without additional staff. Read our Tech Insights Blog for real-world AI automation guides.

Do I need to sign a long-term contract?
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We offer month-to-month agreements as well as annual contracts (which come with a discounted rate). We believe in earning your business every month through quality service, not locking you in. Most clients choose annual plans after seeing the value we deliver. Companies with an existing IT team may benefit from our co-managed IT model.

Can you support remote employees?
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Absolutely. We provide full remote device management, VPN setup, secure remote access, and support for employees working from anywhere. Our tools are platform-agnostic — Windows, Mac, iOS, Android — we've got it covered.

What areas do you serve?
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We're based in the Metro Detroit / Dearborn area and provide on-site services throughout Southeast Michigan — see our Managed IT services page for Dearborn & Detroit. Remote support and cloud-based services are available nationwide. Contact us to discuss your location and needs.

How does the onboarding process work?
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It starts with a free consultation where we audit your existing setup and identify gaps. We then propose a custom plan, and once approved, our team handles deployment, configuration, and migration — typically within 1–2 weeks depending on scope. You'll have a dedicated point of contact throughout.

Is my business data secure with NexalOne?
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Security is at the core of everything we do. We implement enterprise-grade endpoint protection, encrypted communications, firewall management, multi-factor authentication, and regular security audits. All client data is handled with strict confidentiality under NDA.

What if I already have some IT infrastructure in place?
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No problem. We work with your existing systems and hardware wherever possible. Our team will assess what you have, identify what can be improved, and integrate our services without requiring a full rip-and-replace. We're here to enhance your setup, not complicate it.

Do you offer one-time projects or only monthly plans?
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Yes — we offer project-based work for things like structured cabling installations, surveillance deployments, access control setups, and website builds. These can be standalone or part of an ongoing managed services plan. Contact us for a custom quote.

Let NexalOne handle your IT
while you focus on your business.

Join the growing businesses across Michigan who trust NexalOne to keep their technology running.

We're Ready When You Are

Reach us by phone, email, or book a time directly below.

📞

Phone

(248) 325-8210

Mon–Fri 8am–6pm ET

✉️

General Inquiries

info@nexalone.com
🛟

Technical Support

support@nexalone.com
📍

Location

Metro Detroit, Michigan
Serving SE Michigan & Remote Nationwide

Schedule Your Free
Discovery Call ↗

Pick a time that works for you — clicking the heading or button above opens our calendar in a new tab.

Free 30-minute call
No sales pressure
Get a custom action plan
Talk to a real technician
Book a Free Call

AI-Powered Automation for Metro Detroit Businesses

NexalOne delivers enterprise-grade AI automation to small and medium businesses across Metro Detroit and Southeast Michigan. Our AI-powered workflows handle inbound calls, appointment scheduling, customer routing, and repetitive data tasks — reducing labor costs and keeping your operations running 24/7. Whether you're a restaurant, medical practice, or law firm, our AI automation solutions are built to fit your business. Read our AI guides →

Managed IT Services & MSP Support in Michigan

As a trusted Managed Service Provider (MSP) serving Dearborn and Detroit, Michigan, NexalOne provides comprehensive managed IT services including device management, endpoint security, patch management, and proactive network monitoring. Our 24/7 IT help desk responds in under 15 minutes — so your business never stays down for long. Growing companies can also benefit from our co-managed IT model, which works alongside your existing IT team to fill gaps and add specialist coverage.

Structured Cabling, Surveillance & Access Control

NexalOne's certified technicians install and maintain structured cabling (Cat6/Cat6A), IP surveillance camera systems, and access control solutions for offices, medical facilities, retail stores, and warehouses across Michigan. From full surveillance access control integration to WiFi heatmap design, we build physical security infrastructure that scales with your business. Request a quote for your next structured cabling or security project today.

Enterprise-Grade Cybersecurity for Growing Businesses

Protecting Michigan businesses from today's cyber threats requires enterprise-grade security — and that's exactly what NexalOne delivers. Our cybersecurity services include red teaming & pentesting (managed via vetted third parties), vulnerability audits, Managed Detection & Response (MDR), HIPAA readiness, and cloud security for AWS, Azure & GCP. Read our Tech Insights Blog for the latest in cybersecurity and AI trends, or book a free security assessment to get started.