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System Status

Live operational status for all NexalOne services and infrastructure. Updated in real time.

All Systems Operational

No incidents or degradations detected across any service.

99.97%
Uptime — Last 90 days
<15 min
Avg. incident response
24/7
Help desk availability
0
Open incidents today
Core Services
24/7 IT Help Desk
Phone, email, and portal ticket support — real technicians, no call centers
Operational
Remote Monitoring & Management (RMM)
24/7 endpoint monitoring, patching, and alerting for all managed devices
Operational
Security Operations (MDR / SOC)
Managed detection and response, threat hunting, and incident escalation
Operational
AI Automation Platform
AI voice agents, scheduling workflows, and intelligent customer routing
Operational
Client Portals & Systems
Support Portal (Atlassian)
Ticket submission, tracking, and client communication hub
Operational
Client Payment Portal (Zoho)
Invoices, estimates, and online payments
Operational
Consultation Booking System
Free discovery call scheduling via Microsoft Bookings
Operational
NexalOne Website
nexalone.com — main site, blog, and all public pages
Operational
90-Day Uptime History
24/7 Help Desk 100%
90 days agoToday
RMM & Monitoring 99.97%
90 days agoToday
Security Operations 100%
90 days agoToday
Client Portals 99.91%
90 days agoToday
Incident History — Last 30 Days
No incidents reported in the last 30 days.