NexalOne builds and manages intelligent bots that handle your IT support, staff onboarding, security training, and more — 24/7, without extra headcount. Deploy on your website, intranet, or Microsoft Teams in days.
NexalOne builds and deploys custom AI-powered bots built specifically for small and medium businesses. Unlike off-the-shelf chatbots, our bots are configured to your exact workflows, branded to your company, and fully managed by our team — so you never have to touch the backend.
Our bots reduce support calls by handling repetitive IT requests automatically, automate tasks like employee onboarding and security awareness training, and integrate with the tools you already use — Microsoft 365, Teams, Slack, and your PSA platform.
Whether you want a single bot to handle your help desk or a full suite across four business functions, NexalOne builds it, deploys it, maintains it, and reports on it. And if you're an MSP looking to add AI to your service stack, our bots are resell-ready and white-label available.
Each bot is built for a specific business function — deploy one or all four. Every bot is fully managed by NexalOne after launch.
24/7 IT support for your staff. Handles password resets, VPN issues, slow PC troubleshooting, and raises support tickets automatically — without calling your IT team. Connects directly to your ticketing system so nothing falls through the cracks.
Keep your team cyber-aware without mandatory training sessions. Delivers weekly security tips, runs phishing quizzes, and lets staff instantly report suspicious emails — helping you stay compliant and protected against the threats that target your people, not just your systems.
Stop the "is it down?" calls. When systems go offline, the bot instantly informs staff with live status updates and estimated recovery times — so your team can focus on fixing, not fielding the same question from 50 people at once.
New hire IT setup on autopilot. Guides new staff through email setup, VPN configuration, security tools installation, and policy sign-off on day one — collecting asset registration data and automatically notifying your IT team when each step is complete.
From first conversation to fully deployed bot — NexalOne handles everything so you don't have to.
NexalOne configures and customizes your bot to match your exact business workflows, brand, and integration requirements. You approve the flows before anything goes live.
Your bot goes live on your website, company intranet, or directly inside Microsoft Teams — wherever your staff actually are. We handle the entire deployment and testing process.
Your bot handles requests 24/7. NexalOne monitors performance, pushes updates, and sends you monthly reports. You get insights, not interruptions.
What separates NexalOne bots from generic chatbot tools you configure yourself and then forget about.
We handle setup, testing, updates, and maintenance from day one. You never touch the backend, write a flow, or debug an integration. You just use it.
Every bot is branded entirely to your company — your logo, your colors, your name in the chat window. No "Powered by NexalOne" unless you want it there.
Works with your PSA, Microsoft 365, SharePoint, Slack, and Teams. Tickets raised by the bot flow directly into your existing support workflow — no new platform to manage.
Your bot works 24 hours a day, 7 days a week, across every time zone — without overtime, PTO, or turnover. The bot handles volume; your team handles what matters.
MSPs can add NexalOne bots to their service stack and resell them under their own brand. Add a new recurring revenue stream without building or maintaining the technology yourself.
Designed for businesses of 5–200 staff. No enterprise contracts, no six-month implementations. NexalOne bots are sized, priced, and scoped for the real world of small business IT.
Each bot is available as a standalone monthly service or bundled for better value. All plans include full setup, management, and support by NexalOne.
Book a free 30-minute demo and we'll show you exactly how NexalOne bots work for your business — live, on screen, with your own use cases.